ChemIT is Live!
The Chemistry IT group (CRCF) is making several changes to help provide better service and reflect our current role as more than just a research computing facility.
What’s new?
Our new email address is ChemIT@cornell.edu. Please send all service requests to this address.
- You will receive an immediate response with a tracking number, which will ensure your request will be logged, assigned to a staff member, and tracked to resolution in a timely manner.
- Please send a separate email with a new subject for different requests so a new tracking number can be generated.
- Improve our ability to respond by using your Cornell email address to submit requests- thank you!
In addition to a new name, ChemIT, we have a new ChemIT Web site at it.chem.cornell.edu which has been updated to list many of our services, and includes links to useful self-help and reference documents. We will continue to add content to our web site.
We look forward to improving our service to you as we implement these changes.